I will never use Home Depot again, the staff are rude and most unhelpful. On 7th July in the July 4th Sale I purchased a Frigidaire Top Freezer. Even that transaction was painfully slow it took the appliance specialist over an hour to complete the sale because she could not use the computer. Yes she is elderly but I am 70 and know you have to take the caps lock off! Then she kept telling me I already had an account, I don't I paid cash for everything. At last I purchased the fridge it took her so long she missed the delivery window and I had to wait till the next delivery available. It was delivered yesterday the 11th. After being plugged in for 15 hours its still not cold, I call them on the number they give me, they tell me to all another number. I call then, in Canada and they tell me to call the local branch, I call them each time explaining the issue and twice the same lady laughs and puts the phone down I call back they tell me they can do nothing about it and they give me the same number in Canada. I call then again and explain the fiasco. Eventually they say they will replace it as its obviously defective but I can not have it delivered till July 31st, yes 19 days time. I tell them that I can not wait 19 days, I am ill, and need a fridge, they say they will contact the local store. So they call Poinciana branch and instead of me on hold they leave the line open, I hear them fighting about what should be done, One lady tells the other they have to honor the price that I paid in the sale and the other lady says they will not I have to purchase at full price and they will give me $50 off, They are annoyed because I got a $300 discount in the sale and they say its too much to honor, so I have to have this defective one picked up on 17th July and then on 20th July I can go into Home Depot and get my cash back. I have been on the phone for 4 hours this morning with them and they do not care, they would not even let me speak to the manager. The lady from the resolution center in Canada just said I am going now I am not dealing with this, I have asked for a replacement for the lady you need to sort it and she put the phone down. It was taking so long they eventually decided they would call me back, they offered me a fridge at full price not as good as the one I purchased and $50 off. I give up I told them to come and collect this defective one and I will come and get my money back. Never again will I shop in Home Depot, I have for over 23 year but never again. Avoid them at your Peril particulary the Poincian Kissimmee branch where its hard to ever find anyone that knows anything and they are so rude the way they talk to you. I am dreading going in to get my money cause I know how upset I already am at this situation.