Delivery service is pretty bad. Lack of communication, missed commitment dates. This ultimately impacts job site performance. Issues seem to revolve around the third party delivery services. My experience is with the Pittsfield MA store. However I tend to think that this is a more corporate issue. Personnel at the store are great and helpful but seem to be somewhat limited in the control of the delivery vendors. I’m surprised that Home Depot is advertising the rapid delivery program when there are obvious issues with the delivery vendors.
5 months ago
The Home Depot has a
1.7
average rating
from
1,044
reviews
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