I have been a loyal home depot customer for a long time.
On July 22nd 2024 I purchased a Samsung fridge from the Allen Park, Mi store. At the store I was told that the fridge will be delivered on the 29th and on the 28th I received a timeframe which was between 3-7 no one showed up when I called home depot that night they said that they were told that delivery company did not receive the fridge on time to be delivered to me on the 29th and they rescheduled the delivery for the Aug 3rd I called home depot on the 2nd telling them that I have not received a timeframe for the delivery and I was told that sometimes they send it late and assured me that it was going to be delivered on the next day but it was a no show. And I was rescheduled for the 6th and no one showed up and again they rescheduled it for today (Aug 8th 2024) 7:10 pm and I did not receive a timeframe for the delivery. Of course I called home depot customers service at 5:00 pm and they said I should still receive the timeframe.
I have been on the phone so many times but basically they are telling me I am at mercy of the delivery company and there is nothing that the can do except to give me a discount after the fridge is delivered.
4 months ago
The Home Depot has a
1.7
average rating
from
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