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Anonymous
Not happy with the 30day policy that I did not understand. In store credit is NOT the same unless the credit can be applied to my Home Depot account. Two reasons: (1)After two tries, I was unable to handle the power drive; (2) Had no one to load the lawnmower in my car and during the 30day period my area had bad(stormy) weather warnings; (3) Was able to return on 31st day thinking it was 30th day. Didn’t notice July had 31days. I had trouble finding someone to help me load the lawnmower in my car. Story manager was confused about the return date as well; he gave me a store credit which I thought I would be able to apply the credit to my store account. I cannot afford to spend $600.00 in store credit and pay for the lawnmower that I no longer have. I simply want my account to be credited for the returned lawnmower. I do not want this store credit.
2 months ago
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