Well If I had read the reviews first I would have never bought an appliance at Home Depot. In fairness, the guy in the store was good. My complaints are about the company Home Depot uses for deliveries. HOME DEPOT--IF YOU ARE SMART YOU WILL GET A NEW DELIVERY SERVICE BEFORE IT MAKES YOU LOSE ALL YOUR BUSINESS! I bought a washer. When the delivery guys got there they made a big deal over not being willing to tie it into my existing connections. First I had to stand there in front of them and disconnect my existing washer and move it out of the way--myself a 68-year-old woman--while two strong men watched! I can see from other reviews they apparently had no intention of setting up the washer. Not only did they tell me they refused to install, but then someone one else called me on the phone and told me again. I got it the first time and still do not appreciate it!!!! They asked if I wanted the washer sent back. Seriously--these people are ruining your business! They even insisted I sign the documentation of receipt and refused to give me a copy. So there I am-having to set up my own washer! After researching and watching a setup video on the internet and a trip to Home Depot to get a skinny wrench I set my washer up and ran a test load of wash--I needed a washer not an old and a new washer sitting in my basement! Washer works fine. Connections work fine. I have always gone to Home Depot but I too am going to Lowes next time.