I ordered a fridge once and received a delivery date that came and went. I kept getting the run around for over a month. Turns out they never released the PO to the company. They allowed me to swap for a different fridge, but the initial promotion was over and all the others were full price. I kept what I had ordered and received the fridge months after original order. The fridge when arrived had a large dent. I also tried to order pack out boxes with a buy more save more, but my order was cancelled. I called and was told it was a pricing error and it wouldn't be honored.