Today i returned a defective item to my local store after having it shipped to my home. I paid for it with a gift card and the balance in a credit card. The clerk neglected to let me know that I would receive a store credit that would not be accepted for online purchases. Given that the item is not sold in the store i came home to reorder the item the same way I did the first time. The store credit did not work and when I called the store to complain I was told I'd have to come back in and reorder in person. Mind you the closest store is NOT nearby. Why wasn't I given a gift card like u originally had? They man said it was how returns with a gift card are handled. Since when? I've not had this happen before. He wouldn't even take the reorder over the phone. Also I asked for the manager and she wouldn't come to the phone. The message I was given was that the return was handled properly and would not come to the phone. Home depot you have lost my business! In addition I would let anyone know that your return when used a gift card will only get you a store credit! I will not purchase any gift cards there either if I were you. Especially if you are not nearby a store.