My daughter buy me a $488 gas dryer! By the time they put the delivery charge pick up charge and gas charge on there the dryer came to $909! It was delivered by two gentlemen who didn’t speak a drop of English and I couldn’t understand what they were saying so I had my son come over to try and figure out the problem, especially with them hooking up”gas” In my home! They were also Supposed to switch the door to open a different direction they didn’t and of course, when I tried to talk to them about it they didn’t speak English like a fool. I signed the paper but then called right away. The girl on the phone was and her teeth ! I have never dealt with such rude people in my life!! When we called Home Depot and tried to talk to them about it, they gave us two separate dates of when they could come out and fix the issue. They called us and said it’s not their problem. We have to call a third person because we didn’t tell them to do it right away I will never ever, buy anything from Home Depot in Monticello Minnesota again ! I’ve never been treated so rudely and disrespectfully and lied to so much in my life. I’ve been doing customer service for 25 years. I would never ever think about treating a customer so rudely as I have been treated now. It really irritated me because I couldn’t stand in there and watch what they were doing because I just got home from having surgery on my leg and was on crutches! Buyer beware I’ve never had a bad experience with Lowe’s ever so goodbye Home Depot hello Lowe’s And when I called the store to talk to store manager, they refused to put the call through! And the real kick in the head is this dryer is a piece of garbage! I’ve had to run a small load through three times to get to drive
2 months ago
The Home Depot has a
1.6
average rating
from
1,107
reviews
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