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Marilyn Badgley
Home Depot contracts out their delivery service and warranties are not through the store, only the manufacturer. Bought and paid for new kitchen appliances on Oct. 11 and still have a dented refrigerator door and a nonfunctioning dishwasher. It took 3 deliveries to get a functional refrigerator and then the delivery guys dented the refrigerator door and damaged the front door to my home. I was promised a monetary award which they gave me and a new refrigerator door which I have heard nothing about. I have worked with both LG and HD customer service on the nonfunctioning dishwasher and now 7 weeks later I’m not any closer to a resolution. The repairman they sent out said the dishwasher was not repairable. Countless calls and trips to the store and I just keep getting handed off to a new person. I have never in my long life experienced customer service like this. BUYER BEWARE!
1 week ago
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The Home Depot has a 1.7 average rating from 1,043 reviews
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