First I start by saying if I could give zero stars I would. Here's my story I ordered Windows and door replacements for my entire house worth over $60,000 on April 2nd 2024. I was promised that delivery time is between 6 to 8 weeks. After months of waiting and multiple calls into home Depot they informed me that my windows and doors will be ready on August 29th. I had to call the central office multiple times and I had to drive into the home depot stores more than a dosen times to finally manage to move my installation date to July 29th. On the day of the installation the crew came in to install the windows and the doors and they discovered that three of the windows were ordered the wrong size. Home Depot re-ordered the three windows that came in the wrong size. Home Depot promise me that will expedite the new order but it still took 12 more weeks to bring the windows to my house. When the installers showed up to install the three new ordered windows they found out all three windows were ordered wrong size yet again. Home Depot placed third order to replace the windows with the wrong sizes again. they finally came to install two of them yesterday and the third is not going to be ready until the end of this month. Now mind you that none of the windows and the doors that were installed have been finished and inspected and I have no screens on my windows to date. This is a project that should have taken 2 months to complete is almost coming on a year and my house is still open not finished. You would expect such a service from a small company, but for a big company such as home Depot this is absolutely unacceptable. The worst is the irresponsiveness and the lack of caring of the staff and their management. They received payment on April 2nd before the start of the project and here I am after paying $64,000 still having an open project in my house waiting for home Depot and their mercy to bring in my last window install it pass inspection finish the installation so we can close it all up and make these windows and doors functional. I personally decided I will never ever buy anything from home Depot even if it's a screwdriver. This experience has been the experience from hell and home Depot's management did not make it easier. Just to give a comparison, during the same period I needed three more windows replaced. I ordered them from the same manufacturer through my contractor and all three windows came in and less than 3 weeks installed and inspected and completed in less than 4 weeks. So if a small contractor can get me the windows in less than 3 weeks get them installed, inspected and completed, I don't understand how a big company such as big home Depot with a large order cannot get this done in over 9 months now.