We purchased a Rheem water heater at home depot in late December 2024. We were not hone for 6 weeks only to return and fine the hot water murky. We paid to get it flushed but the problem continued. We lowered the temp.but nothingseemed to work. On 3/29/25 We decided to take it back to the store on South Padre Blvd in Brownsville Tx andtgemanager was amazing. Hewas extremely helpful and authorized the exchange right away. We are so grateful because we are senior citizens on a fixed income. We had to pay again for reinstating but we are relieved that we didn't have to purchase another waterheater ... Thank you very much!