I would like to share my recent experience with Glen in the Paint Department at Home Depot in Biloxi. Unfortunately, the level of customer service I received was very disappointing. Glen was neither helpful nor attentive, and his attitude came across as dismissive rather than supportive.
When I shop at Home Depot, I expect to be treated with courtesy and to receive guidance when needed, especially in a department as important as paint. However, my interaction with Glen was so poor that I ultimately left the store and went to Lowe’s, where I was provided with proper assistance and respectful service.
Customer service is a vital part of any shopping experience, and I hope Home Depot addresses this issue so that future customers don’t encounter the same treatment.
1 week ago
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