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Deanna Pelton
If there is any chance the item you want to buy will not work for you (not the right fit, size, or defective), then I want to warn you not to buy the item from Home Depot. We purchased some items that were either not the right size or were defective, and they would not allow a return on the items less than a week later, because we had purchased them with store credit. We spoke with a manager, but their returns are controlled by a third party so the managers have no control and can do nothing for you. On top of that, most people working there don't even know how to help with the merchandise, nor do they try most of the time. Therefore, I wanted to share our experience to help save others from the hassles of Home Depot. You will not find these issues with Lowe's, Ace, or local hardware stores so please shop these merchants who really know how to treat the customer. This is exactly what we will be doing going forward.
4 years ago
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The Home Depot has a 1.6 average rating from 1,109 reviews

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