WORST EXPERIENCE OF BUYING RECORDS IN 40 YEARS horizonsmusic have had my £175 since the 3 August. They never had the stock and will never get it but still they advertise it on they website Instead of giving me a refund when I asked for it, they want to abuse me, the customer on the phone instead. Holding onto my money for as long as possible. Now I have to wait for the long drawn-out paypal process until I'm refunded. horizons music also uses deflecting tactics to cover up their abysmal to their customer. Look at the review below same old story To cover myself, I recorded the calls. So Neil if you have anything to lie about like you did on trust pilot. I have an hour recording of your staff abusing me which I'm more than happy to put up on, sound cloud and mix cloud