I recently placed my first order with Horizons Music, assuming I was buying items that were actually in stock. As soon as I signed up I was BOMBARDED with emails EVERY DAY trying to sell me things I didn't want!
After 5 days I contacted them as I had heard nothing regarding my order. Horizons Music eventually replied and informed me that BOTH ITEMS I had ordered were OUT OF STOCK! Had I not contacted them I would still be waiting for an order thay they could not fulfil! They then gave me 3 options, 1, wait until next year as it might be back in stock. 2, choose alternatives. 3, credit to spend at a later date. No mention of a refund for selling me imaginary items! Luckily I had paid through PayPal and opened a case with them. PayPal resolved the problem and a refund was issued
This was my first encounter with Horizons Music and definitely my last! I buy a lot of vinyl and don't have any problems with anyone else! Prospective buyers, think twice before ordering from Horizons Music!
3 years ago
horizonsmusic.co.uk has a
1.7
average rating
from
254
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.