I send back five 7 inch vinyls reason being they came wraped due to poor packaging. still waiting for a refund more than one year later (over £40 waiting to be refunded ) Neil constantly emailed back to my complaints saying it’s due this week’ and offered store credit that I refused because I don't want records from here anymore being the second time I order and had similar experience . He eventually said he’d refund me, which takes 14 working days and still no refund....more than one year of emails. ridiculous.
I have proof of the order, proof that the return got back to the factory,(Neil admited in an email that they got the parcel) and saved all the emails between me and Neil.
Do not buy from here !!!! Been a collector for 20 years, never have I experienced somthing like this.
SCAM SCAM SCAM SCAM SCAM
1 year ago
horizonsmusic.co.uk has a
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average rating
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