The only reason that one (1) star was given is because you HAVE to; I would leave NEGATIVE 5 stars, if that were an option. THIS IS A SCAM. DO NOT ORDER RECORDS FROM THIS WEBSITE.
Neil Monteiro will sometimes respond to your emails, pretending to have the intent to honor your store credit, but then will fail to do so. Neil Monteiro committed fraud by first accepting an online order from me for a number of records, and then, when he claimed some were not in stock, and I got sick of checking and hearing the same thing (many times), I decided to try to just get my store credit so I could move on; Neil related that a new order had to be placed and promised to credit that order with the store credit, but never did so. After I repeatedly requested that Neil Monteiro honor his word and apply the credit, he eventually stopped responding, despite previously assuring me several times he would do so. Thus, at the present time, they still owe me my money.
I afforded Neil Monteiro several opportunities to do the right thing, but he has failed to do so. These are not honorable people. It appears this is the modus operandi of Horizons Music. There are plenty of other honorable, reputable online record stores; I would recommend against bringing your business here.
I had the same exact experience as others: they list records on their website to bait you into ordering them, and then claim they are not in stock. They will string you along for as long as possible and then stop responding to your emails. By the way, the positive reviews all look very FAKE. Horizon is likely creating fake accounts and fake reviews. If they're willing to scam DJs and record collectors out of money by constructing what is essentially a fake record website with records they don't actually have in stock - in order to bait customers into paying them money that they never intend to return or credit - then they obviously would have no compunction about putting up fake reviews in order to drum up more victims.
1 year ago
horizonsmusic.co.uk has a
1.7
average rating
from
262
reviews
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