Hi there Hoselink people from a very happy Customer. Your products make watering our garden so easy and trouble free!! No more Kinky hoses, no more unwanted disconnections between hose end and appliance being used. I have recently updated my Hoselink Hosereel, puchased about nine years ago, not because it failed but due to my own carelessness. I chose the replacement unit to be the recently released "Evolve" sereies, in fact I purchased two of them and am so glad I did. The outer casing is modern in design and the hose within is a delight to use because it is so flexible and even when fully extended for its full 30 metres it doesnt kink. The rewind mechanism on my two units is strong and firm without being agressive. If you are looking for quality watering equipment, look no further than Hoselink folkes