I tried on shoes and ordered a different colour. The assistant Diane took my payment but had difficulty getting my receipt. Said she would email it. I asked her to take my phone no but she refused. Apparently the order was voided after I left the shop. She did not contact me. I've been waiting for shoes that I expressed told her I wanted by this weekend. I've only just discovered my order was cancelled because I phoned to find out why I had not been emailed a receipt. Customer service seems to have died over the past year or so. I won't take my custom to any shop that does not respect their customers