The metal loop on my shoes broke. I sent the pieces to Hotter for comment . thinking that the metal component should be made stronger / thicker . Their reply , among other things , suggested that I should refer the matter to the shop I bought them from . They did not tell me what the charge would be to supply replacement metal loop , or offer any other helpful advice how to solve the problem ! I can see their shoes are not durable nor do they offer a helpful after sales service . I asked for the broken part to be sent back to me . They undertook to do this but have failed to do so ! Most disappointing !
2 years ago
Hotter Shoes has a
2.3
average rating
from
591
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.