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Anonymous
Customer service is a total joke. I have one order that supposedly shipped 10 days ago but tracking shows it hasn't moved since then. Repeated calls to Hotter have accomplished absolutely nothing. They refuse to look into it and suggest the shoes have magically arrived in the US despite zero evidence otherwise. If you cannot support your customers in the US, do not offer sales and shipping to the US.
2 years ago
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Hotter Shoes has a 2.3 average rating from 591 reviews

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