I was a hotter customer for 6 years. I loved every pair of shoes. Then something happened to their sizing. I ordered shoes in the same size I had been wearing and they were at least two sizes too small. They were unavailable in a larger size. I ordered a slightly different style in a half size larger than my usual hotter size and they too, were horribly small. I ordered them in a full size larger and they were defective. Stitching was coming out. What happened to hotter? Did they sell out to the Chinese? Used to be a quality, British made product. Now they are junk. Sad. I wrote a review but it never appeared. In fact the first very small size is now on sale at 50% off and there are no reviews. Hmmm. Makes one wonder.