Cheap, nasty & EXTREMELY UNCOMFORTABLE new generic insoles now used by Hotter which are wrinkly & creased before you even get your new shoes home causing such pain within an hour of putting them on. They also look amateurishly-unfinished & the top layer separates from the rest of the insole & wrinkles & creases as it is only held in place by some isolated of ridged stitching which digs into your feet causing an excruciating burning sensation. Hotter will need to remove the word "comfort" from their blurb as these insoles are absolutely dire & are just another nail in Hotter's coffin as their quality & workmanship have plummeted in the last 2 years with shoddy products that fall apart within months.