Purchased 4 pair of your shoes and every pair has the same problem. The inner soles comes loose. It's very frustrating having to keep replacing them each time shoes are taken off. They're not cheap shoes and I would have expected better workmanship for the price. I did make a complaint to your Customer Services to be told these particular shoes are made so that the innersoles can be taken out. I have since talked to others that have purchased different styles of your shoes and its a common complaint of ALL your shoes! I am not happy with the reason I was given and won't be purchasing from Hotters again. I think the stars awarded by myself and others is reflected in your bad workmanship and would not advise others to purchase from your Company.