I bought two pairs of shoes two weeks ago. One pair has faults of the mouldings on the sole. A replacement pair were sent with the same fault! I have been trying to return them since Saturday and after three phone calls to Hotter I have been badly let down with a failure to collect by courier HERMES on two occasions. I am now waiting to see if they show up, my third attempt, booked in for Thursday. Hotter and HERMES should not promote a service which they appear to be unable to provide.
5 years ago
Hotter Shoes has a
2.3
average rating
from
591
reviews
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