Ordered some lark shoes for my mother for Christmas unfortunately due to a lump on one of her feet they didn’t fit right. (I asked her to try before I wrapped them) I returned the shoes with the enclosed Hermes label, just received an email saying that it’s a £2.50 charge to return something!!! No where on the enclosed paperwork does it say it’s going to cost a further charge of £2.50 To return! Hotter shoes are expensive enough without the added cost of a charge to return, I actually don’t think that any reputable company should charge for returns, so it’s actually cost me £5.45 (£2.95 to post £2.50 to return) in postage costs. Would I order again no I flipping well won’t too expensive if they don’t fit. Disgraceful.