Hotter shoes are now so badly constructed & finished I wish I could give them a minus score! My latest, full-priced pair had rough seams which really rubbed until my heels bled & gave me blisters. The insoles arrived wrinkled which also was painful when walking. I agree, continuous sales indicate to me shoddy products. Why don’t they just lower their prices. Their prices shot up by 50% in 2015 at the same time as their quality plummeted. Have worn the same style for several years but something changed in 2015 - a new Chief Exec who only lasted a couple of years but by then the damage was done & they’ve never reverted to quality since). Ironically Primark shoes last longer than Hotter ones. Hotter have become too greedy whilst their shoes have significantly dropped in quality. Hotter ignore customer feedback but Clark’s by contrast have responded to customer feedback & now offer some really comfy, elegant and durable shoes.