I have worn Hotter shoes for forty years, always a size six. I buy three/four pairs every year. My last purchase was to replace my slippers with the same style. When they arrived they were much too big I had an online chat with someone who suggested I reorder and this time try a size five. I declined to do this as that would be two lots of return postage if they proved to be too small. I went to my local Hotter shop to try the five for size only to be horrified that every style of slipper I tried in a six are now too big and every five too small. The lady who served me told me my feet had altered as that’s what happens to feet! When I explained that if that was the case then every pair I already own would be too big too she said that the shoes used to be made in India but now they are made in UK and the soles on all the shoes have been altered. I am very pleased that the shoes are now being made in this country but that doesn’t help me if the size has changed too. I am very sad as Hotter Shoes are so comfortable but unfortunately I now need to look elsewhere. Impossible to read or leave a review online now too.