Terrible customer support. Bought a pair of Tamara Boots size 5 in Maroon colour online for £42 which were delivered after few days. Opened the box to double check colour and size and it looked fine. But when I wore the boots recently it caused me so much discomfort and pain. I called customer service to arrange a replacement for wide fit but they said its not available. I then asked to arrange a return but they slapped me with a strict 30 days return policy and refused to arrange return. I explained the reason for delay because I only wore the boots now and experienced so much pain. I was just a week over 30 days windows. The boots are clearly not suitable for my feet and its totally unfair to expect me to take the loss of £42 to my chin. Distance selling regulations allow me to replace a product that's not suitable but they ignored me. I'm now going to open PayPal dispute and will do everything to ensure they don't get away with my hard earned money.