Ordered a HP Envy 2in1 laptop direct from HP's online store. I cannot comment on the actual tech, as I returned it unopened following a fairly awful customer experience. The first order placed was cancelled after 24hrs by HP and no reason given. Whilst they consider the payment made for this order only a reservation until the order is processed, be aware that these funds are still removed from your bank account and take a normal refund period (3-5 days). In order to process this order, they ask you to pay again by bank transfer. So now you're paying twice as much for the same order and have no purchase protection. I was then offered a small discount as an incentive to proceed with this method of payment. Dodgy. Having refused, I placed a second order and requested that the discount be applied to that. To cut a long story short, this was refused, then altered to be a voucher only eligible for the HP store. Complaints were raised and took additional follow-up phone calls before they were even acknowledged. My concerns about the method of payment remain unaddressed, the delivery took twice as long as advertised on the website... All in all, a disaster from start to finish and to say that HP were apathetic would be an understatement. I work too hard for my money to have this level of disdain in return. Will be buying elsewhere from now on.