Terrible and disastrous experience with HP's recent after sales services, on top of it HP is not all bothered to look into quality of services provided by their service partners (especially in UAE). Called/emailed numerous times to HP EMEA and HP Inc. (including official letter's to new CEO) but to no avail, there has been very cold response from the regional local office and 'NO' response from their global HQ/CEO. In my experience, HP is least bothered about any customer's concerns or grievance after sales are done. Which regrettably clearly demonstrates the lack of HP's Corporate governance and control for Customer satisfaction and after sales services. Unfortunately, I'm forced to believe that HP's current governance are guided by other motives. In any case due to my last very bad experience with HP, I've decided to switch from HP brand to any other brand. My sincere advice to all HP patron's is that to be very careful enquire properly about the after sales service partners they have engaged in the region (and their credibility and reviews) while making any deal with HP and its services.