If someone want to order laptop from HP better to read it before ordering. I ordered, laptop from HP, 08:08:PM EST, May 14, 2021 See screenshot below. Shipping canceled 3 times and revised ship date. I chat and called to company 100 times, during this time, wanted to change my order they said no. you can find information about changing and cancelling of order on the web site see (screen shot ). But when you want to do it , the answer is NO. There is no one to tell you true information. Persons who is chatting with you have no information or they don’t want to give you true information. They update information on the web site 3-4 days after ship date. It is unbelievable that the biggest technology company of USA treat their customers like that. I have no experience with other companies, but I would not recommend you to order computer from HP.