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Anonymous
It’s the Voice of Customer. I purchased a HP laptop online for £399.98 on 26 June but never delivered. They said the order has not gone through but the money of course was paid in full to HP! They did not refund the money yet as of 7 July! It's not my business to remind the HP management that HP UK has been UNABLE to sell, or how the sale team's poor performance is. They probably know better, I just needed to get my money refunded. I was told that I will get refunded 3-5 working days since 28th June, but that never happened. They even deleted the order number from the sale database!!! I don’t know why HP do this sort of stuff to poor customers ?! I hope I can get the money back from HP UK. I promise not to repeat my mistake to buy any of their products. Based on my horrible experience I recommend not to approach HP. They can not sell…
2 years ago
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