I would actually like to put in less than 1 star if it is possible. I ordered an HP ink on July 30 and waited for almost two weeks it still not coming in. The FedEx tracking indicated that the item is in transit around the country. I called customer support today today and the person on the phone first ask me to call FedEx, then said will transfer me to another department. After silent for 1 or two minutes, the phone is disconnected. Maybe it is their standard training protocol to discourage customer from bothering them. Ironic and outrageous!
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