This is by far the most challenging order I have ever had to make. I requested and paid for rush delivery to find out 2 days later than they laptop was not in stock after I contacted HP to follow up. My account was double charged for a reimbursement. Then the second order had to be confirmed two ways from Sunday despite me already giving all of the correct information. This further delayed the shipment of the laptop. Now I sit here waiting for approval for the order and to find out if it is even in stock. I do not recommend this company as it has been nothing but a hassle with zero progress.