Hi guys, I am or was a HUGE HP supporter and lost all my trust in the brand. Our first ever computer was an HP back in 1997 not to mention their printers ect. Always had great experiences. So I decided to buy a new HP ZBook G8 Studio Mobile Workstation for work. Amazing machine and so stylish, light weight. HORRIBLE WARRANTY! The LCD screen developed dead pixels. I created a case online, and had to drove a 100 miles or 160km to the nearest HP support center - BIG EYED To find out they have a backlog of 2 weeks. This meant as I cannot work. I got my machine back 2 weeks later with scratches and a slightly bent LCD screen - FREAKED OUT FACE. I opened a new case again - My dissappointment - when you are so happy to get the Ferrari you wanted and find out it needs to go back to the factory due to a manufacture error - BIG EYED - and then you get it back with deep scratches and a dent. Would not you want a replacement? I asked for that - and what I got - they will send a courier to pick it up and they will replace the 3 damaged panels and access the LCD display. I wondered: 'Will it be scratched again when it gets sent back to the same repair center? mmm..... OF COURSE YES.' I asked the agent, and if it gets scratched again, what next?? Reply: 'A new plan'. I'm lost for words...... And do not forget ANOTHER two weeks of lost time. My husband has a DELL - they drive to your home, replace the screen on-site and drive back - WITHOUT SCRATCHES. Why can HP not do that???? Who scratches a brand new unit with a flat-head screwdriver! O well, PLEASE DO NOT BUY ANY HP LAPTOPS!! Replacement units only get granted the first 30-days after your purchase. After that only repairs...with a flathead screwdrivers :) LOL DELL HAS NO ISSUES, THEY ARE PROUD OF THEIR PRODUCTS AND DO NOT MIND TO SHOW IT. YOU HAVE TOTALLY IMPRESSED ME AND MADE ME TO TRUST YOUR BRAND! DELL has productivity and excellence in mind.