I had bought a 40 cm firefly Laptop from HP.com on 28th September 2023. On the website when booking, there were issues in taking the GST number and the address, and then there were issues making payments, so I canceled the order. I again booked but it did not take the GST number and details at the booking. A support executive names Aakash came online on phone and helped is do the process. He promised that we will get GST Invoice and he will get it done offline on giving details to him which we furnished details on akash.a1@hp.com The order was booked and the delivery was scheduled to be delivered by 3rd October. This shipment did not get delivered until 10th October when I made a hue and cry for it o their helpline numbers. Their customercare is too bad and irresponsible. Everyday it got delayed for no reason. The delivery partner was Delhivery and their service is pathetic. There is no one to speak to other than ROBOTS. Coming to the issue, as I did not get GST Invoice till now after repeated calls to call centre's and emails they are not bothered to give be even though they promised. HP is a host of lies and have no support system. I ask them to do a refund my money and take back the Laptop OR give me a GST Invoice. I also ask them a compensation for the trauma that I have gone through. I appeal everyone to refrain from buying products from HP. Gaurhav Jaiin 9989730000 gaurhavjaiin@gmail.com