This has to be one of the worse companies I have to deal with. Ordered the wrong item and tried to cancel straight away. The website said that it was being dispatched I could not even though the order was placed on late Saturday afternoon. Raised a query online as there is no phone number to contact them. Received an email that they would collect 4 days after delivery. I emailed back to say that was fine. Nobody turned up and no response to further emails. This is truly appalling service in this day and age. There is no phone number to contact them on and they do not respond to emails. Do not buy from this HP official website. AWFUL AWFUL AWFUL.