If I could give Zero star, I would. Very poor customer service.
Ordered 3 meals from KFC just now, the driver didn't deliver all the drinks and wings. Phoned the restaurant straight away and confirmed the driver left them at the restaurant. Contacted deliveroo "live chat", they not willing to ask the driver to fix the issue, I don't believe they don't have any drivers available to pick up half of my order, to fix this issue. Clearly customer satisfaction is not priority.
I have cancelled my deliveroo membership and out of principle we will not use Deliveroo again.
3 years ago
Deliveroo has a
1.2
average rating
from
1,082
reviews
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