Absolutely appalling customer service. Ordered meal over £30 for partners birthday. After over an hour driver called Ahmed called extremely irate shouting that he couldn't find us. We stood outside trying to give him directions but kept putting phone down.Then it showed up on Deliveroo that food had been delivered to put concierge. We don't have a concierge we live in a house. Have been on phone to restaurant twice and Deliveroo for over 30 minutes trying to speak to a manager...just on left on hold for over 20 minutes but no one answers. Absolute joke, taken our money, no food and non existent customer service. Never again, much better delivery companies out there
3 years ago
Deliveroo has a
1.2
average rating
from
1,084
reviews
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