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Andrea
Hi, I’ve ordered some Japanese food with deliveroo. The app is really well done and the restaurants selection very good. Unfortunately is the second time the delivery service is really bad. The guy send me a message “I will wait only other 2 minutes”. I called him immediately asking what was going on. He told me “I will wait 2 minutes for the pick up because I don’t want to park my motorbike”. I run outside and he was seat on his motorbike at 200 meters from my building. I told him there is a park in front of the building and he was not interested. I took my food and at home I opened the bag. The food was completely a mess. I spoke with the customer service and they literally ignore me. Orribile service and orribile customer service. Really bad company
3 years ago
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Deliveroo has a 1.2 average rating from 1,081 reviews

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