I wish there was a zero star option for this. PLEASE do not use this app, they do not come to your door EVER! Most of the time I have to go out and find them, one time a driver's excuse was he is afraid of flats ? We are paying a delivery fee! But this recent event takes it to a whole different level! The usual happened and my dad went to find him, my dad didn't realise it had been paid so he paid again so I basically paid nearly 40 euro for 2 burgers and 1 portion of chips and a drink that I didn't even get or refunded. The so called 'customer care" is more customer don't bother because they do not help at all. I called straight away asked them about the missing drink and the missing 20 euro and their response was it's my fault because they don't take cash? Emm hello your driver broke that rule and took money! When I pointed this contradiction out to them their excuse than was we only give refund if it was your first order? I sent a letter to their head office but nobody would sign for it and their phone number is disconnected. Something very dogy and maybe even dangerous about this app. Happy to provide anyone with proof you wouldn't believe the stupidness that comes out of them to avoid having to refund. Should be shut down