I gave 1 star because is not possible rate zero. ***********************be careful********************* There are enough negative comments already about how is awful the deliveroo service and how many of their riders are scammers. What many people ignore is how dangerous is being their customer. One morning I woke up and I found out that overnight my Deliveroo profile had been hacked. Someone changed the address and the phone number and just had a meal with my money. So, I got the bank account charged for £73 and guess what? I wrote hundreds of emails to Deliveroo Customer Support and they just did not reply at all to all my claims and complaints. Yes, You understood correctly. They don't give a ..... to their customers and you lose your money.