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Danielle
Never use this shambles app you will be disappointed!! Order a Chinese which said will be delivered in 20 mins I live less than a mile away from takeaway. Received my out for delivery notification and watched my Chinese be taken the opposite way in another direction and was stationary for 20 minutes!! When it finally arrived I asked why was you in a total wrong area to be told I had another delivery- no apology nothing! Low and behold it arrived cold but being hungry I reheated and used online chat to at least receive an apology but nothing! I was told I will be refunded 1.99!! I said no way and emailed head office as this wasn't about the money more the principle it was out of order and they couldn't see that! After over a week of chasing I received an email stating no further action will be taken... listen to these honest reviews and order takeaway through the shop NEVER use this joke of an app
2 years ago
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Deliveroo has a 1.2 average rating from 1,081 reviews

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