Horrible Experience ...
Horrible Experience ...
I received the below response after requesting a refund of £28.1 on missing items. Needless to say I did not request refund repeatedly and of course they haven't deactivated my account. Not only did I lose money - I am the recipient of automated threatening email.
NEVER USING DELIVEROO AGAIN
Team Deliveroo (Deliveroo UK)
Jun 4, 2022, 14:53 GMT+1
Hi,
As we previously let you know, we are unable to offer you compensation for this order.
Deliveroo monitors user activity and reserves the right to deactivate accounts found to breach our Terms of Service, which includes repeated unreasonable complaints or applying for undue refunds or credit, or any other good reason.
Based on your activity, we will be suspending your Deliveroo customer account immediately and it will no longer be possible to order with us.
We will not be responding to any further correspondence related to this matter.
Best wishes,
2 years ago
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