My grandad ordered lunch for him and myself. We saw the deliveroo car so he waited at the door. When the driver drove off my grandad tried to go after him but unsuccessful of course. He rings deliveroo and says “it’s been delivered to the address you put down”. Yes my poor old grandad put the wrong door number but the postcode and everything was correct. Luckily he’s friends with the people they “delivered” it to, so after speaking to that house he rang deliveroo back because the house denied the food. Long story short, they’re all liars, tried to make my pensioner grandad re order and pay for the food. Said he could have a refund and after 3 weeks of no refund, got told they had no idea about the situation so no refund! Disgusting. Half tempted to report to higher people.