Grocery order, somehow only half of the order was delivered - no refund yet but if it doesn’t appear I will attempt a chargeback, go to ombudsman if chargeback refused as clear breach of Consumer Rights Act. I’m a lawyer so not worried about getting my £50 back, but people should note that failure to refund if goods not delivered or not as advertised or of satisfactory quality etc is against the law. Deliveroo doesn’t get to decide not to deliver and keep your cash. Go to your bank if Deliveroo says no, ask for a chargeback. If bank says no go to card scheme adjudication. If that fails take it to the financial ombudsman. Tell the bank you’re going to do it. It costs the bank if you do.