I am very upset how can deliveroo just steal peoples money . It’s been twice now I haven’t received the orders. Then you contact them it’s our fault and they never question there drivers. The drivers can leave the food anywhere and say it’s delivered or even keep the food for themselves if they can’t find you , but you are still accountable for deliveroo drivers ability to use the sat nav correctly. 😢😢 please people be aware especially the vulnerable and disabled as if you are not outside searching and waiting for the drivers , you will lose your money ! Also how can they say food is delivered when they don’t get the pin that is sent to you ? This security system is an absolute joke !