I have an account on Deliveroo and my card details were stored on the account. On Thursday I received a notification that my card was used on Deliveroo and I was charged 71.39 EUR. After contacting them, they couldnt care less about the situation and that my details were compromised due to the lack on security on their App. Their reply was that they have located the unauthorised payments, and the account that was used to make these transactions has been blocked to prevent future payments using my card.
We are unable to refund these transactions due to the safety measures that we have in place to protect the information you share with us, including Verified by Visa, MasterCard SecureCode and American Express SafeKey.
What a poor service considering they have received my money!
1 year ago
Deliveroo has a
1.2
average rating
from
1,073
reviews
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