Deliveroo app said the restaurant accepted the order and made me wait for an hour for nothing The app said the restaurant accepted the order and was preparing the order. As it passed the expected delivery time, I decided to call the restaurant and they said: “contact Deliveroo for a refund, we do not deliver to your area, too far.” I had been expecting for the food for one hour. I am very much disappointed with both customer services (the restaurant that did not call me to provide the information that they would not deliver to my area even though they had all my information there and from Deliveroo that did not communicate with the restaurant to know beforehand if they would deliver and only then accept the order… they made me wait so long for nothing). They have emailed me a cancellation receipt but this did not erase the fact that I’m going to bed without having my meal. Disappointed!!!